Propelling Adoption of Circular Economy Through Leasing Programs

Propelling Adoption of Circular Economy Through Leasing Programs

COVID-19 Pandemic has altered the way companies operate, bringing forward sustainable imperatives – cost rationalisation and reduction in carbon footprint. Spotlight is now on companies to play a big part in managing climate change, with Circular Economy high on the agenda.

By design Circular Economy is engineered to be restorative and regenerative retaining as much value as possible from products, parts and materials. One of the key drivers in propelling Circular Economy forward is an effective sustainable ICT Asset Management solution – a solution that ensures responsible consumption and efficient waste management through a lease-for-use platform versus outright procurement of the assets.

The economic benefits of circular economy are immense. The Circular Economy Advantage, Waste to Wealth report by Accenture indicates that Circular Economy can deliver US$4.5 trillion economic benefits by 2030 primarily through the following 5 business models:

* Sharing Platform: Stimulates collaboration among users
* Product-as-a-Service: Lease or pay-for-use arrangement
* Product Life Extension: Repairing, upgrading and reselling.
* Circular Supply Chains: Supply of renewable, recyclable and biodegradable resources.
* Recovery and Recycling: Eliminates material leakage

A sustainable ICT Asset Lifecyle Management that leverages on a lease-for-use platform is an example of Product-as-a-Service and Product Life Extension business models. Innovative lease-for-use platforms provide effective device health checks and preventive systems will ensure efficient use, and when warranted, collection of these devices.

Companies which leverage on lease-for-use programs when compared to outright purchase will benefit from a few advantages:

* Reduced carbon footprints
* Gains in economic benefits
* Increased efficiency
* Improved cash flow & profitability

A lease-for-use program provides the opportunity for companies to refresh their IT devices as they age, maintain performance and reliability while also reducing overall capital expenditure. The aged assets will then be re-purposed to support the Circular Economy Agenda.

Founded in 2007 Rentalworks, with regional footprints in Malaysia, Singapore, Hong Kong and partners in other parts of Asia, aims to help companies achieve their Circular Economy goals. Rentalworks provides a cost-efficient ICT asset management with the mission of extending the lifespan of the assets to its optimal lifecycle. It offers carefully curated operating lease propositions enabling companies to boost their cash flow and at the same time be a significant player in reducing greenhouse emissions for a greener Circular Economy.

In its mission to enable early adoption of the Circular Economy, Rentalworks proudly brings innovation to IT acquisition through its unique ThinkZero Leasing Program with the following benefits:

* Device Insurance for accidental damage and loss of asset
* Premier support with next business day on-site service
* Sealed battery warranty for leased devices
* Temporary laptop during downtime with no extra charges required
* Eco-friendly data erasure service with proper disposal of assets

Additionally, productivity tools such as Microsoft Office 365 Suite, G-Suite Work and Enterprise class anti-malware software are available as add-ons.

Beyond procurement or acquisition of the IT devices, Rentalworks’ leasing program, applies Device-as-a-Service at the core of its business model to ensure that its customers receive an all-inclusive service engagement through the devices that are leased. This business model not only supports Circular Economy, it also bundles in inventory management system by tracking devices’ plan updates with regular health checks to ensure that devices are performing at its best. Not only that, this will also optimize the overall lifecycle value of the devices as it alleviates disposals that are caused by breakdowns.

Once a device is at its end-of-life lifespan and no longer has any reuse value, responsible disposal of the device is pivotal in maintaining a sustainable Circular Economy. Rentalworks ensures its end-of-life management solutions include responsible disposal and secure data sanitization for all IT devices leased under its program. Once the device has exhausted its lifespan and no longer has any reuse value, it will be recycled in accordance to local environmental laws.

Rentalworks ensures that eco-friendly data erasure is completed before recycling by erasing all confidential information from the hard drive to eliminate risks of data leakage. To further ease the process, Rentalworks deploys a team who will manage both the logistics and processing of these IT devices with its certified partners.

Article by:
Lisa C.

Footprints of Industrial Revolution 4.0

Footprints of Industrial Revolution 4.0

Industrial Revolution 4.0 (IR 4), the buzzword in many speakers’ vocabulary across the past events I’ve attended in recent months. The spotlight on IR 4 and its eco system is about digitalisation of everything we use today from work to play. Recently I caught a biographical thriller series on Eli Cohen, an Israeli Mossad agent sent to Syria which could not have been more apt to showcase technology usage at its most basic form. Suffice to say he managed to achieve most of his goals however he was eventually caught red handed communicating to his agency via Morse code. Comparing that to today in 2019, and in the middle of IR 4 and the Internet-of-Things; the technology options available to us to go about our life is simply mind boggling.

With the advent of IR 4; cloud, artificial Intelligence (AI), autonomous driving and of course IoT have been trending words bandied around to describe the aftermath of digitalisation of the economy. We have been so fixated with all these trending technologies that it’s easy to forget that the fundamentals of all these high tech mumbo jumbo is your humble yet still relevant personal computer. According to 2018 report by the Center for Sustainable Systems, University of Michigan, the number of PCs in use worldwide is more than 1 billion units since 2008 and touching 2 billion units today. That’s a massive amount of computers and I am sure many of you are not aware that the manufacturing process of a personal computer represents up to 85% of its entire lifecycle energy demand while for smartphones their manufacturing energy demand is up to 60% throughout its useful life.

The same report also states that the energy burden of a typical computer used for 3 years is 4,222 kWh. Taking that into consideration since most computers in an enterprise environment has a typical lifecycle of 3 years, the energy generated from the manufacturing process itself for a computer equates to CO2 emissions emitted from the charging of 380,700 smartphones or carbon sequestered by almost 50 tree seedlings grown for 10 years. Clearly this is an environmental and long term sustainability challenge which we all need to address more so with the current climate change effects already bearing down upon us. Add that with the current smog pollution we are facing, any steps taken to reduce CO2 emissions is a responsibility we all need to take seriously.

So how can we ordinary folks do our part as a responsible citizen of the world? Start small and take baby steps to improve your knowledge on climate change. Understand what causes this global phenomenon and identify changes which you can make fairly quickly and easily in places you spent most of your time in i.e. your home and office comes into mind. Since I am an active proponent on proper IT asset lifecycle management, one of the best methods I could suggest is to take the trinity of R’s approach of Reuse, Remarket and Recycle. I have intentionally removed ‘reduce’ as this term personally does not resonate in today’s business environment as technology innovation for productivity is the main driver for any industry and it’s challenging to set limitations to this approach.

A typical PCs lifecycle journey within an enterprise would include planning on the right processing power with customised specifications driven by business requirements, acquisition by either purchase of more commonly today, by flexible leasing agreements, deployment of assets with application bundles, support maintenance and management of assets with proactive tools and lastly, secure disposal of assets with industry standard data erasure to ensure data security compliance. The implementation of the trinity of R’s within an enterprise ensures PCs that have reached its end of life within an organisation can go on to gain new purpose, based on its ability to fulfil productivity requirements in different areas which has lower computing requirements.

These processes dramatically lower the need for unnecessary forced disposal of IT assets which could otherwise be reused or remarketed. Selecting the right IT asset lifecycle management partner will be crucial to ensure these processes are done correctly and responsibly. Rentalworks Group is a leading provider in sustainable ICT asset lifecycle management services. We have assisted enterprises and government agencies to navigate their IT asset lifecycle from IT planning, acquisition by leasing, deployment management and asset maintenance and secure disposal processes in a responsible manner. Observing the trinity of R’s approach ensures the lifecycle management of tens of thousands of ICT assets like PCs, notebooks, smartphones, tablets and tech wearables would be in the most sustainable manner.

Article by:
Alan Puah
Managing Director

Telecommuting A New Normal…Benefits & Challenges

Telecommuting A New Normal…Benefits & Challenges

Digitalisation efforts have been accelerated tremendously the past one year due to COVID-19. Many businesses have brought forward their digitalisation plans and efforts in order to adapt to the new normal business landscape. Banks ramped up digitization efforts with expanded digital payment tools/channels, shopping malls begun enabling online stores complementing footfall traffic which has taken a dip with lock-downs and social distancing measures coupled with schools pivoting to online lessons.

One such common theme of the digitalisation effort is remote collaboration or more commonly known as telecommuting. It is without a doubt that hybrid work environment seems to be here for the long haul, businesses nowadays are leveraging on online meeting and collaboration tools such as Microsoft Teams to communicate and deploy cloud based storage to share files real time and remotely.

The trend in pivoting towards telecommuting indeed brings many advantages such as :

  1. Increased productivity – With social distancing rules still in place in many locales, virtual collaboration tools allow employees to collaborate remotely in real-time. Hosting online meetings or webinars, making calls, chats, sharing files, and collaborate in real time allows employers to continue to operate with minimal disruptions and at same time be connected with employees and clients remotely or onsite.
  2. Costs Savings. Many financial savings can be derived from telecommuting. With telecommuting, transportation costs ( for both employees and employers ) will be reduced – meetings are hosted online and employees need not commute to work nor to clients’ workplaces. Further, companies will see reduction in operating expenses such as office rentals, utilities and supplies of stationeries. Another plus point is that most online collaborative platforms provide functionalities such as cloud storage at cost effective rates.
  3. Interactions and communications. Remote collaboration platforms such as Microsoft 365, Skype provide a central hub to communicate with colleagues. The best collaboration and community platforms connect employees, giving them a place to chat, discuss, leave feedback and suggestions – enabling effective and unified interactions and ease of communications.
  4. Increased cross-cultural awareness. Global and regional companies are now able to engage with teams from different countries at the same time. Companies are no longer restricted by travel budgets limited to one or two company personnel as the representatives in regional/global meetings for example. Telecommuting allows communications across regions, countries from any levels – not just C-suites. This would through time improve synergy, cross-cultural awareness across all levels within the company; extending leaders and employees the information, skills and confidence to successfully collaborate and conduct business across cultural boundaries.

Telecommuting has its own set of challenges too. Some of the challenges are:

  1. Striking a balance – Working-from-home requires discipline – discipline in knowing how to manage distractions in the home for example children requiring attention. In addition some may find it hard to switch-off from work taking a toll on family life.
  2. Feeling isolated – Individuals who are extrovert in nature, particularly, may feel isolated from colleagues, clients or even strangers ( ‘bumping’ into commuters in public transportations for example). Lack of face-to-face social interactions may lead to depressions resulting in reduced productivity.

Companies certainly need to find an optimum balance between on-site and remote working arrangement – a balance that ensures productivity is not at stake and employees are not burned out. Be it a hybrid model or an environment that adopts telecommuting holistically it is without a doubt remote collaboration platforms and compatible IT devices are key components in ensuring sustainable uninterrupted business operations.

Article by:
Lisa C.

Advisor and Shareholder

Renzo Christopher Viegas

Advisor & Shareholder

Rentalworks Group is pleased to welcome Renzo Viegas as an Advisor and Shareholder to the Group. Renzo carries with him extensive experience in the financial industry. Started his career with Citibank in 1985 he has progressively made his mark in the financial industry; moving up the corporate echelon holding key leadership roles including regional responsibilities in various Asia Pacific countries. In 2008 he joined RHB Bank Berhad as Director, Retail Banking covering consumer lending and deposits, insurance, hire purchase and SME business banking before assuming a bigger leadership role as Deputy Chief Executive Officer overseeing, Retail & International of RHB Bank Berhad.

Renzo was the Group Deputy Chief Executive Officer of CIMB Group and Executive Director of CIMB Bank from 2012 to 2015 where he was instrumental in the development and transformation of the Group’s Consumer and Commercial banking franchise to be the growth engine for the Group. He was then named CEO of the Group’s Consumer business from 2015 to 2016 following which he was named Advisor to the Group CEO till March 2019. He was pivotal in spearheading the franchise as a regional platform reaping synergies across the Group’s regional footprints.

Renzo was also a board member in CIMB Bank Berhad, CIMB Vietnam and CIMB Cambodia and with Sunlife Malaysia Assurance Berhad and Sunlife Malaysia Takaful Berhad. He presently is an Independent director with Astro Malaysia Holdings Berhad where he is Chairman of the Strategic Business and Transformation Committee as also Chairman of the Audit and Risk Committee and a member of the Nomination/Remuneration Committee. He is also an Independent director in Manulife Holdings Berhad and Manulife Insurance Berhad and is a member of all the board committees. Renzo is also founder and executive director of Crescer Sdn Bhd which is a management consultancy company.

Renzo holds a Bachelors of Commerce from University of Mumbai, India and is a Chartered Accountant and Fellow Member of the Institute of Chartered Accountants, India in addition to being a Chartered Accountant member of the Malaysian Institute of Accountants.

The onboarding of Renzo as Advisor and Shareholder to Rentalworks Group augments the Group’s ambitions and resources to propel further its franchise as a provider of integrated IT Asset Lifecycle Management Solutions along with cost effective leasing and financing plans.

We warmly welcome Renzo on board the team.
Alan Puah
Managing Director

Interview with Ryan Chioh, Managing Director of

Aha! Moments - A chat with Ryan Chioh, Managing Director of rooted from humble beginnings as a little florist, with Ryan’s father and two uncles (its founders) peddling eggs and flowers from the back of a van carting their goods around Singapore in the ‘60s.

Ryan Chioh, grew up in this environment and literally went through the school of hard knocks – assimilating the nuts and bolts of running an orchid farm in Yew Tee, Singapore. School holidays would typically mean helping out with sales and delivery of flowers.

Today with Ryan’s in-depth knowledge in IoT and awareness that the way to move the business forward and align with changes in consumer purchasing behaviour, Ryan successfully created an e-commerce platform – The launch of this platform saw the business capturing a wider target market not just within Singapore, but Malaysia and Hong Kong.
Ryan speaks to us on his aha! moments in propelling his business into a leading online florist within this region.

What was/were your aha! moment(s)?

There were many aha! moments for me. The one that I truly relish was when I returned from the States and realised that the traditional hardcopy catalogue-based business model is not sustainable and we needed to transform.

My exposure in the States where e-commerce was booming back then got me thinking and gave me the idea to push this idea through – a total shift to a full-swing e-commerce florist with much wider outreach spanning across three markets i.e. Malaysia, Singapore and Hong Kong.

The other aha! moment was when we had to re-invent our call centre to a remote collaboration model. As business was booming and with the increased number of inbound calls, it got me thinking on how best and easily can I expand my call centre team without being limited by office space.

I did a fair bit of research and stumbled into a call centre solution that enabled my call centre team to answer calls from home, equipped with the right IP phone and laptops. Looking back when Singapore had to move into a ‘circuit breaker’ our service to our customers was seamless – as our call centre team was already working from home.

What was or were the challenges that you had that compelled you to re-think on how you could bring your franchise forward into an e-commerce platform?

When I returned to Singapore upon completion of my tertiary education in the States, I realised that the business was pretty much dependent on walk-in clients and catalogues – reaching out to target market via expensive hard copy brochures were quite limiting.

In the States back then e-commerce was booming and this prodded me to re-think our business model; to shift to an e- commerce platform and be one of the first movers as there were not many such services then within this space.

In migrating your business model from a traditional in-store florist to an online e- commerce florist what were the key enablers that you think would make it a success?

I believe lots of gumption, hard work, good teamwork and right technology/devices are pivotal in ensuring the success of any business model. 

We ran many marketing campaigns to drive traffic to our e- commerce portal and being tech savvy I was quick to embrace new technologies, new platforms that I see will bring value to the business. Focus was on growing the business and if there’s opportunity to ‘outsource’ operational tasks which is not our core activity and competency we leveraged or subscribed to the right solutions. subscribes to Rentalworks Group’s leasing solutions. How does it help your franchise from a cashflow and operations perspective?

At one point of our aggressive growth path, we needed to get enough computers fast for the team to work on. Sourcing and procuring these computers outright would entail substantial capital outlay and not to mention maintenance costs.

We were fortunate that we were introduced to Rentalworks’ integrated leasing solutions. We did not have to haggle with getting the right specifications and most importantly no huge capital outlay. This has enabled us to focus and deploy our capital for business expansion.



When the pandemic first hit, it turned businesses all around the world into a massive Work-From-Home (WFH) workforce, the impact was felt in each and every sector.

Educators and students were equally impacted. A 2020 UNESCO report revealed that more than 1.2 billion children in 186 countries were affected by school closures due to the pandemic.

Many education learning institutions were far from ready for the shift, but the ones that had already kickstarted their digitalisation journey before the pandemic hit could easily adapt and scale – minimising disruptions amongst educators and students.

Learning institutions are beginning to be aware and accept that the new normal of oscillating between home-based and in-person learning will be here for a while, thus bringing forward plans to innovate with new tools and technologies. In this article, we’ll look at some of them and how they are being utilised to enhance the teaching and learning experience.

When the pandemic first hit, it turned businesses all around the world into a massive Work-From-Home (WFH) workforce, the impact was felt in each and every sector.

Educators and students were equally impacted. A 2020 UNESCO report revealed that more than 1.2 billion children in 186 countries were affected by school closures due to the pandemic.

Many education learning institutions were far from ready for the shift, but the ones that had already kickstarted their digitalisation journey before the pandemic hit could easily adapt and scale – minimising disruptions amongst educators and students.

Learning institutions are beginning to be aware and accept that the new normal of oscillating between home-based and in-person learning will be here for a while, thus bringing forward plans to innovate with new tools and technologies. In this article, we’ll look at some of them and how they are being utilised to enhance the teaching and learning experience.


What’s one thing that University College School (London, England), Dawson County Schools (Georgia, US), Trevecca Nazarene University (Tennessee, US), and Ascham Schools (NSW, Australia) have in common? They each have adopted various end-to-end technology solutions to help make networking more efficient, innovative, and safe for educators and students, whether on- or off-campus.

Apart from networking solutions, there are many other different tools and technologies being used by schools in their digitalisation efforts. Here are some of them, and how they can be used to make the education sector more efficient, inclusive, and innovative.


Tracing academic transcripts, credentials, and journals can be labour-intensive as they must be manually verified to ensure accuracy. With blockchain technology, schools and universities can obtain and crosscheck these records and more with a few simple clicks.


To help educators do their job and students get better access to education, AI can step in to help everyone do more than ever before. From automating mundane administrative jobs to adjusting lessons based on individual needs, from developing and testing skills to making global classrooms understandable to students of different languages…The possibilities are endless!


Not all students can learn the same way, at the same speed. Machine learning makes it possible for educators to quickly spot students who cannot cope, thereby making it possible to create an individualised educational experience where these students can follow a pace that’s right for them.


Students were once confined to textbooks and the four walls of their classrooms. Now, they can reach out to their phones and laptops as they are connected to the school, even if they’re miles apart. Cloud computing lets educators shift their physical resources to virtual ones, and at the same time helping students get exposed to technology skills that are needed in the real world.


Also called ‘XR’ for short, this includes augmented reality, virtual reality, and mixed reality, all of which uses technology to build an immersive digital experience for all. Teaching doesn’t have to be boring, as concepts – such as what’s in a volcano or how a rainbow is made – can appear right in front of students, making it easier to understand and follow their lessons.


Learning is fun, but let’s face it – it can be pretty boring at times! With exciting gamification mechanics such as levelling up and winning virtual points, the toughest lessons become a little less mundane and a lot livelier, as it incentivises and motivates students to be more engaged with the subject.


For students and teachers to even begin using these innovative tools and technologies, they must first have smarter devices – such as laptops – that support these digitisation initiatives.


While learning institutions can enjoy great benefits from the many advanced tools and technologies out there, it’s important to first have the right IT assets to support them.

IT assets should be updated constantly, and devices should come with the necessary hardware and software features to allow applications to run seamlessly. Thankfully, an IT refresh doesn’t have to burn a hole in your coffers. Through a leasing model, schools and campuses can get new andup to-date modern devices with proper and consistent maintenance at an affordable lease.

To know more about how you can kickstart your digitalisation journey with the right IT assets and leasing solutions, contact us today.