Resources

Questions applicable for MY & ID only:

Warranty is the coverage provided by the manufacturer itself, in case of any manufacturing defect. This does not typically cover any user-induced damages, loss, or theft. 

 Insurance built into the Rentalworks leasing terms to cover user-induced accidental damages (terms & conditions apply). 

Others:

DaaS is a comprehensive and service-oriented solution, providing more flexibility, device management support, and customisation.  

With leasing, you rent the device with an option to purchase later. The rental price only covers the hardware and you are responsible for your own device maintenance and support.  

Whereas DaaS works on a subscription model, and typically includes services in the subscription such as maintenance, support, and software updates. DaaS also provides end-to-end device management, has more customisation options, and is more flexible in terms of contract duration and scalability. 

DaaS encompasses the entire device lifecycle, from procurement to ongoing management, device refresh up until it is recycled. It offers businesses a cost-effective and hassle-free way to ensure up-to-date and well-maintained devices without the burden of managing the process internally.

With device leasing, you rent the device and are responsible for your own device maintenance and support. 

DaaS offers a comprehensive solution for businesses to acquire, manage, and maintain their devices, while providing flexibility, cost predictability, and a range of IT support services. This reduces the total cost of ownership and allows organisations to free internal resources to focus on their core competencies. 

Rentalworks DaaS operates on a subscription model, allowing you to budget effectively. You pay a fixed fee per device, which includes services that have been previously agreed upon. This simplifies cost management and eliminates large upfront capital expenses. 

Rentalworks takes care of the entire device lifecycle management, from initial consultancy, to deployment, to maintenance, software updates, and end-of-life, including logistics.

DaaS offers many benefits above typical device leasing/rental. 

  • By reusing, refreshing and recycling devices, DaaS reduces e-waste and promotes sustainability.
  • With device management outsourced, you can concentrate on your core activities rather than dealing with device-related tasks and issues.
  • DaaS can lead to cost savings over the device’s lifecycle, with predictable pricing and maintenance built into it.
  • DaaS includes technical support to ensure device issues are addressed promptly, minimising downtime. 
  • We offer data security and management services, including data backup, encryption, and remote data wiping, to protect sensitive information. 
  • DaaS simplifies the procurement process, eliminating the need to negotiate with multiple vendors for devices, services, and support.
  • Rentalworks offers reporting tools to help you track device usage and costs, making it easier to manage your device fleet effectively. 

BLOGS

An interview with Alan Puah

An interview with Alan Puah

7 Ways On How Technology Lifecycle Management Sectors Can Achieve Circularity by 2030 In this interview, we ask… Mr. Alan…
Device-As-A-Service: The New Playbook Amidst Supply Chain Disruptions

Device-As-A-Service: The New Playbook Amidst Supply Chain Disruptions

PC shipments around the world were hit by their worst slump in the past nine years, research firm Gartner said…
An Interview With Worldwide Recruitment Solutions (WRS) Pte Ltd

An Interview With Worldwide Recruitment Solutions (WRS) Pte Ltd

WRS began in 2008 with just five founding members and a turnover of £250,000. With an initial focus on the…
Carbon credits… offsetting carbon emissions

Carbon credits… offsetting carbon emissions

“Carbon credits are permits representing the removal of 1 ton of carbon from the atmosphere. Credits are allotted to nation…
A Conversation with Alan Puah, Managing Director of Rentalworks Group

A Conversation with Alan Puah, Managing Director of Rentalworks Group

Path To Recovery, Adopting a New Normal Economies are on a recovery path. How can SMEs benefit from the services…
Propelling Adoption of Circular Economy Through Leasing Programs

Propelling Adoption of Circular Economy Through Leasing Programs

COVID-19 Pandemic has altered the way companies operate, bringing forward sustainable imperatives – cost rationalisation and reduction in carbon footprint.…
Footprints of Industrial Revolution 4.0

Footprints of Industrial Revolution 4.0

Industrial Revolution 4.0 (IR 4), the buzzword in many speakers’ vocabulary across the past events I’ve attended in recent months.…
Telecommuting A New Normal…Benefits & Challenges

Telecommuting A New Normal…Benefits & Challenges

Digitalisation efforts have been accelerated tremendously the past one year due to COVID-19. Many businesses have brought forward their digitalisation…
Interview with Ryan Chioh, Managing Director of FarEastFlora.com

Interview with Ryan Chioh, Managing Director of FarEastFlora.com

Aha! Moments – A chat with Ryan Chioh, Managing Director of FarEastFlora.com FarEastFlora.com rooted from humble beginnings as a little…
TEACHING WITH TECH: THE DIGITALISATION OF SCHOOLS

TEACHING WITH TECH: THE DIGITALISATION OF SCHOOLS

When the pandemic first hit, it turned businesses all around the world into a massive Work-From-Home (WFH) workforce, the impact…
WFH IN 2022: WHAT’S NEW & WHAT’S OBSOLETE

WFH IN 2022: WHAT’S NEW & WHAT’S OBSOLETE

When the pandemic first hit, countries went into lockdown and businesses were forced to transform their workforce into one that…
A New Digitalised Customer On-boarding Experience

A New Digitalised Customer On-boarding Experience

Setting another key milestone in its growth trajectory, Rentalworks is pleased to announce its adoption of a fully digitalised customer…

An interview with Alan Puah

7 Ways On How Technology Lifecycle Management Sectors Can Achieve Circularity by 2030 In this interview, we ask… Mr. Alan Puah, founder and Group Managing Director of Rentalworks, and passionate
Read More

Device-As-A-Service: The New Playbook Amidst Supply Chain Disruptions

PC shipments around the world were hit by their worst slump in the past nine years, research firm Gartner said on Monday. For the second quarter of 2022, global shipments
Read More

An Interview With Worldwide Recruitment Solutions (WRS) Pte Ltd

WRS began in 2008 with just five founding members and a turnover of £250,000. With an initial focus on the energy market, WRS now employs more than 50 specialist consultants
Read More

Carbon credits… offsetting carbon emissions

“Carbon credits are permits representing the removal of 1 ton of carbon from the atmosphere. Credits are allotted to nation or companies and can be traded to help balance total
Read More

A Conversation with Alan Puah, Managing Director of Rentalworks Group

Path To Recovery, Adopting a New Normal Economies are on a recovery path. How can SMEs benefit from the services offered by Rentalworks? We’re indeed in the midst of an
Read More

Propelling Adoption of Circular Economy Through Leasing Programs

COVID-19 Pandemic has altered the way companies operate, bringing forward sustainable imperatives – cost rationalisation and reduction in carbon footprint. Spotlight is now on companies to play a big part
Read More

BLOGS

COMPANY NEWS

frequently asked questions (FAQS)

Rentalworks provides long-term and short-term DaaS solutions for brand new and preloved IT devices. 

Rentalworks offers a wide range of IT devices such as laptops, desktops, and tablets to suit every requirement and budget. 

B2C DaaS solutionsare currently only available for customers residing in Malaysia. This facility is currently not available for Singapore and Indonesia markets. 

To share the leasing procedure 1 pager file

For a long-term DaaS programme, a minimum of 5 devices is required for the first-time contract. 

Rentalworks absorbs the entire costs to deliver your devices to an agreed location at the start of your lease, and all the costs to collect the devices from an agreed location at the end of your lease.

Yes, you may add on accessories prior to the final confirmation of the DaaS contract, but these will be subject to availability of stock. 

Scheduled device upgrades are agreed upon before the lease contract is signed as this makes billing transparent and predictable. However, Rentalworks will consider any ad hoc upgrade requests during the lease period on a case-by-case basis. 

Rentalworks has a variety of devices in stock and we are always adding to our inventory. Certain brands and models in our ready-to-deploy inventory may fit your requirements and therefore may require less lead time.

It is possible, but each request will be evaluated by Rentalworks on a case-by-case basis and are subject to certain terms and conditions. 

We offer a number of DaaS programs in collaboration with different principals to provide a range of devices, ranging from entry-level to a mid-range product.  

Rentalworks’ pricing structure is transparent as there are no hidden fees and the full price of a leasing contract is stated up front, based on the device specifications and requirements of clients (e.g. brand, model, specifications). Your approval is required before the order is processed. Rentalworks also provides a monthly cost report, and billing for a DaaS programme is issued quarterly.  

There is insurance coverage for loss and theft. Terms and conditions apply. 

We require a copy of your latest business registration as well as your latest financial documents. This is to facilitate our vetting process. 

Rentalworks provides essential hardware support for all laptops and tablets under our DaaS programme. Our support team is contactable via email, our service portal, as well as WhatsApp.  

All Rentalworks devices are available for either short-term and long-term. The exact duration can be customised to your requirements. 

Our tech support team is readily contactable via email, our service portal, as well as WhatsApp. Just submit a ticket for your issue on our service portal, and our team will be in touch with you within 4 hours. 

Yes, partial or full payment is required upfront, depending on the DaaS programme duration. 

For long-term DaaS programmes, payment is on a Quarterly Prepayment basis, via GIRO. For short-term programmes, Advanced Payment in full is required. 

A refundable security deposit is required in certain cases. 

Depending on the duration and your requirements, Rentalworks will propose devices that will best suit your budget and support your requirements. 

At all times, Rentalworks retains full ownership of all devices and assets throughout the duration of our DaaS programme. 

To share the leasing procedure 1 pager file 

The buyback price is determined by the specifications of the device, as well as its physical condition. 

Yes, we will provide an initial estimate based on the specifications of the devices you would like to trade-in. This is only an indicative price, the actual price will be determined after the physical condition of the devices are evaluated. 

As part of our commitment to a Circular Economy, Rentalworks is happy to assist you in the disposing of such devices safely and responsibly. We work with certified recyclers to ensure that this process harvests as much reusable material as possible before the rest is disposed of. 

Upon evaluation and confirmation of the buyback, Rentalworks will proceed with secure data erasure to ensure that all data that has been stored on this device will no longer be recoverable. A report can be provided upon request. 

CASE STUDIES

Our Client's Use Cases

iPad Rental Campaign 2

iPad Rental Campaign Empower your team with iPads from as low as RM60 a day for your short-term business needs Rentalworks’ rental of pre-loved iPad 6th and 7th Generation Wifi
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HP ProBook 440 G10

HP ProBook 440 G10 Embrace Sustainable Technology Upgrade your businesses and take a big step towards sustainability with affordable business latptops. Rentalworks provides HP Probook 4410 G10 laptop leasing plans.
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new – amd daas

Manage your business with cutting-edge technology and unparalleled performance with Rentalworks’s DaaS, powered by AMD. Rentalworks is your go-to for AMD business laptops, catering to various requirements as we are
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ThinkZero Campaign

ThinkZero Campaign Rentalworks Endpoint Protection services incorporates WithSecure for the peace of mind against inherent cyberthreats. Protect sensitive information and defend against digital threats with AI-driven protection. Experts identify business
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