Empower your business with confidence through our elite tech support Solutions
From productivity tools to cybersecurity, device management, and reliable backup solutions — Rentalworks delivers integrated tech support powered by leading global software. Stay protected, stay productive, and stay ahead with our all-in-one support ecosystem.
WE HAVE WHAT YOU NEED
If you need additional applications on top of your subscription plan to take your IT system to the next level of performance, we are authorized resellers and licensed partners of the world’s leading software solutions. We make life easy for you by handling it all on our end, so you can just collect your devices and be productive right away.
Productivity
Supercharge Your Business with Microsoft 365 & Copilot
Unlock the full potential of your team with Microsoft 365 Business Plans and Copilot. Combine the power of AI, seamless collaboration, and security in one package.
Plus, with Rentalworks’ M365 Integrated Support, get expert assistance and proactive issue resolution to ensure your tools always work as hard as you do.
Cybersecurity
Protect Your Business with Rentalworks' Complete Cybersecurity Solutions
Safeguard your business across every endpoint with trusted cybersecurity brands.
Whether it’s endpoint protection, secure data erasure, or cyber threat monitoring—our multi-brand solutions ensure your business stays secure and compliant.
Device Management
Rentalworks Asset
Management System
HP TechPulse
A multivendor print management platform that gives you the true cost of printing within your organization so you have the information you need to reduce costs and improve end-user convenience.
Lenovo Device
Intelligence (LDI) Plus
Backup Solutions
Synology
A reliable and comprehensive solution for protecting your valuable data. Manage backup tasks for physical and virtual environments from a centralized dashboard to keep data and services always available.
Acronis
The award-winning leader in cyber protection keeps your data safe and secure in the cloud with robust cyber protection that meets any challenge.
WANT TO ELEVATE YOUR IT
EXPERIENCE?
Contact us today and let us show you how our personalized support can unlock the potential of your devices to keep you productive.
FAQ
The Tech Support Hub is a service provided by Rentalworks that offers expert technical support to optimize, repair, and maintain your devices, ensuring they operate at peak performance. Our skilled technicians are professionally trained and certified, ready to assist you whenever needed.
The Tech Support Hub offers three subscription plans: Essential, Advanced, and Elite. Services included in the table above.
- Essential: Basic support including device troubleshooting and level 1 software support.
- Advanced: Additional services like escalated technical support, dedicated case management, and bi-annual preventive maintenance
- Elite: Comprehensive support with all Advanced services plus next business day onsite services, monthly preventive maintenance, and advanced deployment options
- Essential: Bundled with Rentalworks Leased Devices
- Advanced: RM 10 per device per month
- Elite: RM 40 per device per month (Minimum 30 devices required to qualify)
All Rentalworks leased devices come bundled with the Tech Support Hub services, ensuring you have access to our support without any additional cost.
You can reach out to us at support@rentalworks.com.my. If you are a subscriber, your dedicated case manager will assist you directly
You can upgrade your subscription plan at any time by contacting your dedicated case manager or reaching out to us at support@rentalworks.com.my.
We also provide productivity, cyber security, device management, and backup solutions as authorized resellers and licensed partners of leading software solutions. We handle all setup and configuration, allowing you to be productive right away.