Rentalworks Third-Party Maintenance
Whether you’re managing a distributed PC fleet or a complex multi-vendor data centre, our TPM solutions deliver measurable financial outcomes, enterprise-grade service levels, and the operational simplicity of a single consolidated contract.
What We Will Cover
Our Third-Party Maintenance portfolio addresses the 2 largest cost centres in enterprise IT — the distributed PC fleet and the mission-critical data centre. Together, they deliver transformational savings with zero compromise on service quality.
End-User Computing (EUC)
Extend Year 4–5 PC lifecycles across Dell, Lenovo, HP, Acer, and Asus with full warranty coverage, zero deductibles, and All Risk Insurance.
Enterprise Infrastructure
Keep servers, storage arrays, and core network switches running past OEM EOSL — with 24×7 onsite SLA and pre-stocked local spare parts.
Rentalworks Third-Party Maintenance for
End-User Computing
Stop the forced refresh cycle. Rentalworks EUC TPM program lets enterprises defer PC fleet replacements by 2–3 years while locking in 100%extended warranty coverage. with zero deductibles and All Risk Insurance across every device, every brand.
End-User Computing Coverage
Multi-Vendor. One Contract. Zero Gaps.
Enterprise Laptops
Full coverage for commercial-grade notebooks from all major OEMs —including accidental and All Risk scenarios.
Commercial Desktops & All-In-Ones
Protect fixed workstations and AIO devices, keeping front line and back-office fleets operational longer.
Workstations
High-performance workstations for engineering and creative teams — fully covered without OEM post-warranty surcharges.
All Major OEM Brands
Dell, Lenovo, HP, Acer, and Asus — all consolidated under a single SLA, single invoice, single point of accountability.
End-User Computing Business Value
Predictable Costs. Proven Savings.
Eliminate Budget Shocks
OEM post-warranty pricing surges +15% to +25% annually. Our flat,predictable pricing locks in your cost from day one — no surprise invoices, no penalty rates.
Optional Battery Warranty Purchase (BWP)
Add-on coverage that provides 100% free battery replacement when capacity drops below 60% during the first contract year — a critical protection for aging mobile fleets.
Step-Down Volume Discounts
The larger your fleet, the more you save. Structured volume discounts of –10% to –25% reward scale, making TPM increasingly attractive as fleet size grows.
vs. buying new replacement hardware
vs. OEM extended warranty renewals
End-User Computing ROI at a Glance
The Financial Case for Deferring Refresh
Replacing a fleet prematurely is one of the largest avoidable capital expenses in enterprise IT. TPM for EUC reframes the decision entirely —extending useful life while delivering documented, auditable savings.
71%–77% TCO Reduction
Compared to procuring new hardware for Year 4–5 devices. Covers parts, labour, logistics, and warranty management under one fixed fee.
16%–53% Direct OPEX Savings
Benchmarked directly against OEM extended warranty quotes for the same devices. Savings scale with fleet size and contract term.
Zero Pay. Zero Deductible.
All Risk Insurance with no out-of-pocket cost per claim. Every covered incident — hardware failure, accidental damage — is resolved at no additional charge.
Rentalworks Third-Party Maintenance for
Enterprise Infrastructure
Your data centre doesn’t have to follow OEM retirement schedules. Extend the operational life of mission-critical servers, storage, and networkequipment well past End-of-Service-Life — without forced upgrades, without penalty surcharges, and without service disruption.
Enterprise Infrastructure Coverage
Comprehensive Data Centre Protection
Replacing a fleet prematurely is one of the largest avoidable capital expenses in enterprise IT. TPM for EUC reframes the decision entirely —extending useful life while delivering documented, auditable savings.
Enterprise Rack & Blade Servers
Dell PowerEdge, HPE ProLiant, IBM / Lenovo System x — fully supported past EOSL with direct Level 3 senior engineering access and pre-positioned spare parts.
SAN/NAS Storage Arrays
Keep enterprise storage infrastructure operational beyond OEM support windows. Avoid costly migrations triggered by artificial end-of-life declarations.
Core Network Switches
Cisco and multi-vendor network infrastructure maintained under a single master contract — with consistent SLA enforcement regardless of brand or model age.
Enterprise Infrastructure Coverage
The Standard OEM Support Can’t Match
Service Commitments
4-Hour Onsite Response
Guaranteed 24×7×365 onsite engineer dispatch — with pre-stocked FRUs in regional hubs to eliminate global supply chain delays.
Level 3 Senior Engineering
Direct access to senior engineers — not a call centre. Every escalation is handled by specialists with deep platform expertise.
50%–70% OPEX Reduction
Annual data centre maintenance costs cut by half or more versus post-warranty OEM quotes — freeing capital for cloud and modernisation.
Key Differentiators
No Forced OEM Migrations
Eliminate artificial EOSL pressure. Your infrastructure runs on yourtimeline, not the OEM's product roadmap.
ONE Master Contract
Co-terminate all multi-vendor infrastructure — Dell, HPE, Cisco, IBM/Lenovo — under one agreement: ONE RENTALWORKS.
Capital Reallocation
Savings redirected to cloud adoption, software modernisation, andstrategic IT initiatives — not recurring OEM maintenance invoices.
Why Choose Rentalworks TPM
The Decision Is Clear
Up to 77% TCO reduction on EUC and up to 70% OPEX savings oninfrastructure — fully benchmarked and documented.
All OEM brands, all device categories, all locations — unified under a singleSLA, single pricing schedule, and single point of contact.
4-Hour onsite response, 24×7 coverage, pre-stocked local spare parts, anddirect Level 3 engineering — every time.
Reallocate the capital saved from OEM maintenance to cloud, security, anddigital transformation — on your terms.
Need IT Support? We've Got You Covered.
Whether it’s an everyday device issue or a more advanced deployment requirement, Rentalworks Tech Support Hub gives your business flexible access to the technical expertise you need.
Support When You Need It. Pay for What You Use.
